Terms and Conditions (T&C)
Coach Malik Boxing (http://www.coachmalikboxing.com)
1. Scope and Amendments to the T&Cs
1.1 The following Terms and Conditions (T&Cs) govern the legal relationship between Coach Malik, operating under the name "Coach Malik Boxing," and the member who uses the services and offers of Coach Malik Boxing.
1.2 Coach Malik Boxing reserves the right to change these T&Cs at any time. The current version of the T&Cs is published on the website (www.coachmalikboxing.com) and applies from the time of publication. Members are not notified separately about changes; it is the member’s responsibility to regularly check the T&Cs.
2. Membership
2.1 The membership contract is personal and non-transferable to third parties. Sale or transfer of the membership is not permitted.
2.2 Membership contracts concluded online via the Sportsnow app are legally valid once the purchase of a subscription is confirmed through the app. Before the purchase, the Sportsnow app explicitly refers to the Terms and Conditions (T&Cs).
2.3 Persons aged 16 and older may conclude a membership. For minors under 18, consent from a legal guardian is required to acquire membership.
3. Offers
3.1 Coach Malik Boxing offers the following subscriptions and services:
• 6-month Personal Training Subscription
• 12-month Personal Training Subscription
• Partner Training
• Personal Training Single Session
• Personal Training 10-Session Package
• Trial Training
• Corporate and Small Group Training
All prices for the above-mentioned offers are visible in the Sportsnow app.
3.2 The 6 and 12-month subscriptions — depending on the selected package (details can be found in the Sportsnow app) — as well as corporate and small group training subscriptions include 1–2 sessions per week or 4–8 sessions per month. The customer or company is free to decide how many of the offered sessions per week within the 4 weeks are attended. Unused sessions expire after 4 weeks and cannot be carried over to the following month.
3.3 The validity period and number of sessions per week for all other packages/subscriptions are also listed in the Sportsnow app.
4. Installment Payment and Payment Obligations
For subscriptions with a duration of 6 or 12 months, payment is only possible in installments. Full prepayment is not permitted. The customer is obliged to pay the monthly fee for the subscription in advance. The customer undertakes to set up a standing order in online banking for the entire duration of the chosen subscription (6 or 12 months). This standing order must be set up so that payment is made on the purchase date of the subscription each month. This ensures timely and continuous payment of the monthly fees, avoids reminders, and prevents blocking in the booking system. It also ensures the company receives the due amount on time.
Single sessions for personal training, partner training, and 10-session packages are excluded from installment payments. The full amount for these services must be paid in full.
Upon receipt of the invoice for single personal training sessions, single partner training sessions, trial training, and 10-session packages, the customer has 5 days to pay the amount. If the invoice is not paid within this period, a reminder is issued, and the customer cannot book further sessions.
Reminders and Reminder Fees
In case of late payment, reminders will be sent with the following handling fees:
1st reminder: CHF 20.-
2nd reminder: CHF 30.-
3rd reminder: CHF 40.-
If payment is not made even after the third reminder, a debt collection procedure will be initiated. All resulting costs are borne by the customer. Coach Malik Boxing reserves the right to block all services until outstanding payments are fully settled.
5. Bookings and Cancellations
5.1 Bookings must be made via the Sportsnow app and at least 24 hours in advance. Bookings can be made up to 4 weeks in advance.
5.2 Cancellations must also be made at least 24 hours in advance. Otherwise, the booked session will be deducted from the subscription and charged as attended.
6. Freezing the Subscription and Refunds
6.1 The subscription can be frozen for up to 4 weeks due to illness or vacation. This can be divided into:
• 4x 1 week
• 2x 2 weeks
• 1x 4 weeks
6.2 In the event of a vacation or illness of Coach Malik, the subscription will automatically be extended by the duration of the absence.
6.3 If Coach Malik cancels a planned session, the subscription will be extended by one week for each canceled session.
7. Disclaimer
Coach Malik Boxing is not liable for injuries or damages that occur during or after training sessions. The customer participates in training at their own risk.
8. Contract Duration
The contract is valid for the duration chosen in the subscription and does not automatically renew. Withdrawal from the contract is expressly excluded. After the contract period expires, the customer can renew the subscription at any time.
9. Confidentiality
Both parties undertake to keep all confidential information obtained during the membership confidential. Disclosure is only permitted with written consent from the other party.
10. Indemnity
The customer is responsible for their behavior and actions before, during, and after training and indemnifies Coach Malik from any liability.